Plug Feature Announcement: Workflows
We’re excited to introduce the latest feature in Plug, Workflows. We understand that efficiency is key for law firms, and Plug continues to evolve to meet those needs.
Workflows: Automate Delegation, Maximise Efficiency
Tired of manually recreating the same tasks over and over again? With our brand-new Workflows feature, you can automate routine processes and create pre-determined task lists with just a few clicks. Whether you’re preparing client documents, drafting claim forms, or onboarding new staff, Workflows lets you build and trigger templates that automatically generate the tasks you need - no more repetition or wasted time.
As they say, “Insanity is doing the same thing over and over and expecting different results.” Save your sanity (and your time!) by letting Plug do the heavy lifting, so you can focus on fee-earning work and business development, driving your firm’s success.
Why is This Important?
Workflows empower your team to delegate smarter, not harder. By automating recurring tasks, you’re not only saving time but also ensuring consistency and accuracy in your processes. Plus, with built-in oversight, you’ll know that the right tasks are getting done at the right time - every time.
Who’s it for?
Legal Tech Company was founded by lawyers, for lawyers, so we know the pain points of managing complex legal operations. Workflows is ideal for law firms dealing with high volumes of routine work and those managing offshore teams, helping streamline processes and create smoother collaboration between onshore and offshore staff.
What’s it going to cost me?
Just like the other features in Plug, Workflows is free for now! When we transition to a paid model, clients using Legal Tech Company’s offshore staffing services will continue to enjoy Plug for free.
Can I give it a go?
Yes, you can! Try Plug today and experience the difference it can make in your practice. Create automated workflows that save time, ensure accuracy, and boost your team’s productivity.
Success Story: Enhancing Operational Efficiency for a Medico-Legal Provider
In many legal proceedings, medico-legal evidence plays a crucial role in shaping the outcome of a matter. Law firms rely heavily on the expertise of medico-legal providers to deliver accurate and timely reports, often based on complex medical assessments. However, the administrative workload – ranging from handling bookings, client communication, to drafting reports – can be overwhelming for these providers, distracting them from growing their businesses.
A Queensland-based medico-legal company found themselves facing these very challenges. To streamline their processes and enhance their efficiency, they partnered with The Legal Tech Company. The result? Dramatic improvements in operational efficiency and client satisfaction.
Medical Brief Compilation and Processing:
Our offshore staff took over the critical task of compiling and processing medical briefs. These briefs are prepared meticulously and promptly, ensuring that the contracted experts receive them on time and in the correct format. This not only keeps the experts content but also leads to more accurate and timely medico-legal reports.
Client Management:
Managing the relationship between law firms and medico-legal providers involves numerous touch points – from chasing down necessary documents to sending appointment reminders. Our offshore team provided seamless support in this area, taking ownership of these administrative tasks. By ensuring timely and professional communication with solicitors and clients alike, we contributed to an enhanced client experience and improved satisfaction rates across the board.
Quality Assurance:
Quality control is vital in the medico-legal field, as even the smallest oversight can have significant legal repercussions. While the experts are responsible for the content, The Legal Tech Company’s offshore staff played an essential role in assisting with quality assurance processes. By maintaining attention to detail and following established protocols, they supported the consistent delivery of high-quality reports.
To ensure the seamless transition of these tasks and maintain high standards, The Legal Tech Company drafted comprehensive procedure manuals tailored to the provider’s unique needs. These manuals offer clear, detailed instructions, enabling our offshore staff to execute tasks consistently and with precision. This level of documentation ensures that quality is upheld, and processes remain smooth, even as the offshore team grows.
By collaborating with The Legal Tech Company, the Queensland medico-legal provider has vastly improved their operational efficiency. With key administrative tasks offloaded to our expert offshore staff, their in-house team can now focus on growing the business. The result? Increased client satisfaction, improved expert relationships, and a stronger bottom line.
Lawyers Aren’t Form Fillers
A lawyer’s career journey begins with years of rigorous education and training. All too often, once these highly skilled professionals enter the profession, they find themselves bogged down with administrative tasks that don’t fully utilise their expertise. At Legal TechCompany, we believe that lawyers should be doing what they do best – practising law, not filling forms.
The Disconnect: Education vs. Reality
From mastering the intricacies of the law to honing critical thinking and analytical skills, becoming a lawyer is a significant investment of time, effort, and debt. Lawyers are trained to think critically, analyse complex situations, provide strategic advice, and advocate for their clients. However, when they enter the industry, the reality can be quite different. Instead of engaging in intellectually stimulating and impactful work, many lawyers find themselves spending a significant portion of their time on administrative tasks.
These tasks, though necessary, are not where lawyers add the most value. Sitting on hold to third parties like Medicare, filling out forms, and performing data entry can take up a large part of a lawyer’s day.This not only leads to frustration but also represents a missed opportunity for firms to leverage their lawyers’ full potential, both intellectually and financially.
The Solution: Leveraging Offshore Staff
This is where Legal Tech Company comes in. We provide offshore staffing solutions that free up lawyers’ time to focus on more impactful and rewarding work. Our highly skilled offshore staff can handle the administrative and routine tasks that consume so much of a lawyer’s time, allowing them to focus on the strategic, high-value activities that truly require their expertise.
More Time for Impactful Work
By offloading administrative tasks to our offshore team, lawyers can spend more time on activities that generate fees and add value to their clients.
Lawyers can devote more time to researching, drafting complex advices, and preparing for court appearances. This not only improves the quality of their work but also enhances client satisfaction.
Building and maintaining strong client relationships is essential for any law firm’s success. With more time available, lawyers can engage more deeply with their clients, understanding their needs and providing tailored legal advice.
Growing a law firm requires strategic thinking and planning. Lawyers can use the freed-up time to develop new business opportunities, network with potential clients, and contribute to the firm’s growth strategy.
The Reward of Doing What They Love
Lawyers are trained to be critical thinkers, strategic advisors, and advocates – not form fillers. They chose this career to make a difference, to solve complex legal issues, and to advocate for their clients. By partnering with Legal TechCompany, law firms can ensure that their lawyers spend their time doing what they love and what they are best at. This not only leads to higher job satisfaction but also drives better outcomes for clients and the firm as a whole.
If you're interested in learning more about Legal Tech Company’s offshore staffing services, we’d love to chat!